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Bar Operations Manager

2 months ago

Miami, United States American Social Full time
About the Role

We are seeking a highly skilled and experienced Bar Operations Manager to join our team at American Social. As a key member of our management team, you will be responsible for leading our bar and beverage operations to deliver exceptional guest experiences and drive business results.

Key Responsibilities
  • Lead and Develop a High-Performing Team: Source, hire, train, and direct a team of bartenders and barbacks to ensure excellent service and high-quality beverages.
  • Drive Guest Satisfaction and Loyalty: Maintain a high level of guest satisfaction and react promptly to any issues that may arise, ensuring every guest has a 5-star experience.
  • Manage Beverage Costs and Inventory: Oversee beverage cost and run costs to goal or better, managing standards and holding team members accountable for results.
  • Develop and Implement Operational Strategies: Create and execute plans to achieve desired results, including managing controllable costs, producing accurate inventories, and communicating beverage costs to leadership.
  • Collaborate with Cross-Functional Teams: Work closely with event coordinators, marketing teams, and other stakeholders to execute events, parties, and catering, and to promote the American Social brand.
  • Ensure Compliance and Quality Standards: Maintain strict standards for safety and sanitation, as well as overall bar organization and storage, and ensure compliance with company policies and procedures.
Requirements and Qualifications
  • 5+ Years of Experience: Proven experience as a bar manager or in a similar role in a high-volume, full-service restaurant.
  • Strong Leadership and Communication Skills: Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Operational Expertise: Proficiency in back-office and POS systems, P&L analysis, and reporting, as well as experience with inventory management and cost control.
  • Education and Certifications: Hospitality degree or certification, such as ServSafe, and proficiency in Microsoft Office.
  • Language Skills: Fluency in English, with the ability to communicate effectively with team members and guests.
About American Social

American Social is a dynamic and fast-paced restaurant and bar company that is committed to delivering exceptional guest experiences and driving business results. We are a team of passionate and dedicated professionals who are dedicated to excellence in every aspect of our operations.