Cosmetic Surgery Specialist

3 days ago


Woodbridge, Virginia, United States Sono Bello Full time
About Sono Bello

Sono Bello is a leading cosmetic surgery specialist with over 100 locations and 185+ board-certified surgeons. We have performed over 300,000 laser liposuction and body contouring procedures, making us the national leader in providing cutting-edge, personalized body transformations.

Job Title: Consult Experience Specialist

We are seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for our patients, you will ensure they have an outstanding experience from start to finish.

Key Responsibilities:
  • Provide exceptional customer service to all patients
  • Assist in the daily opening and closing of the facility
  • Greet patients, verify appointments, and provide exceptional customer service
  • Check out patients, schedule next appointments, and record information accurately
  • Enter payments, log payments received, and verify invoices
  • Complete bank deposit information, make deposits, and maintain records
  • Work with Patient Care Consultant and Practice Manager to identify champion patients
  • Assist with patient consultations, phone calls, and concerns
  • Act as patient liaison throughout the entire patient experience
Requirements:
  • High School Diploma or general education degree (GED)
  • 2 years of work experience in customer-facing roles, preferably in sales or healthcare administration
  • 1 year of experience working in a semi-independent or low-supervision environment
Compensation:

We offer a competitive base salary of $45,000, overtime, and bonus potential. Total compensation ranges between $45,000 and $57,000 OTE.

Benefits:

Our benefits package includes medical, dental, vision, life insurance, 401K, EAP, PTO, and paid holidays.

We provide extensive training and preset consultations (warm leads provided). Join our team and take advantage of these opportunities to grow your career in the cosmetic surgery industry.



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