Global QA Senior Technical Director

1 week ago

Hoffman Estates, Illinois, United States Claire's Full time

About the Opportunity

We are seeking an exceptional Global QA Senior Technical Director to join our team at Claire's. This hybrid role will be based in Hoffman Estates, IL, and requires a strong background in quality assurance, technical expertise, and leadership skills.

Responsibilities

  • Technical Leadership: You will lead the Technical Functions within the Quality team, ensuring compliance with EU and NA legal requirements and standards. Your expertise will help develop working procedures and knowledge to improve team performance.
  • Regulatory Compliance: Stay up-to-date on legal changes and developments in the EU and NA, communicating updates to affected teams and suppliers.
  • Team Collaboration: Work closely with the Global Operations Manager to ensure timely approval of test reports and log them accurately. Collaborate with the Global Technical Manager to maintain both EU and NA technical teams' awareness of policy or global standard changes.
  • Product Assessments: Conduct product assessments, providing solutions to identified issues where possible. Generate reporting to ensure all lines have necessary test reports, technical files, Children's Product Certificate, and Declarations of Conformity.
  • Order Management: Oversee NA and EU orders on PEMS system and AS400, ensuring timely approval by the QA function.
  • Leadership and Training: Lead Buying Pre-trip and post-trip meetings, providing product safety, materials used, and best practices knowledge. Provide training on legal requirements to Buyers/Suppliers/RSI as required.
  • Supplier Performance: Manage supplier performance, producing update reports and following up on poor performers for corrective action.
  • Reporting and Updates: Keep QA Senior Management updated on all QA tech developments and actively work with Buying Design and Product Development Teams to ensure legal compliance is embedded into the product and buying process.

Requirements

  • Educated to degree level or equivalent in Law or Chemistry or role-specific qualification or hold equivalent job experience.
  • Demonstrable experience of working in a similar role; either within a Test House, a global Retail business environment, or in an Advisory capacity for a legal consultancy.
  • Experience of working within the legal system in the EU/NA – especially in relation to prosecuting or defending cases.
  • Experience of a Retail Environment.
  • Legal experience in a Retail/Enforcement environment capacity/local authority Test House as an expert witness.
  • Working knowledge of European/NA product law/standards.
  • Intermediate to Advanced Excel and general Microsoft Office skills; able to use/produce macros and pivot tables.

Compensation Range: $95,680.00 - $128,960.00 per year. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.

Benefits: Full-time employees enjoy medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and more. Part-time employees receive voluntary welfare plans, 401(k) match, vacation time, and sick time.

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