Customer Service Associate

2 weeks ago


Terrell, Texas, United States Brookshire Grocery Full time
Job Summary

Maintain a clean and safe shopping environment for our customers by ensuring the store is well-organized and free of hazards. Engage with customers, answer questions, and provide excellent customer service. Bag groceries, locate products, and conduct price verifications. Perform various customer service duties while maintaining a safe and sanitary shopping environment.

Key Responsibilities
  • Bag groceries properly by putting like items together, limiting bag weight, and preventing food cross-contamination.
  • Collect shopping carts and store them in the cart corral.
  • Keep the parking lot free of trash and debris, and communicate with management any incidents or concerns.
  • Ensure front-end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable.
  • Promote product sales through active customer engagement.
  • Maintain a friendly and customer-service-oriented attitude by greeting customers, answering questions, and providing excellent customer service.
Requirements
  • Ability to remain courteous with customers at all times.
  • Ability to effectively communicate with customers and partners.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Must be attentive to potential hazards and remedy or place warning signs or devices around or near the hazard as soon as is reasonably possible.
Working Conditions

Work is generally performed in a retail store. Frequently exposed to outside temperatures and weather. Occasionally exposed to wet, slippery, or damp conditions. Quiet to moderate noise level.

Brookshire Grocery Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or military status.


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