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Hospitality Ambassador
2 months ago
About Melting Pot
We are a premier fondue restaurant dedicated to providing an exceptional dining experience for our guests. Our mission is to create a warm and welcoming environment that promotes teamwork and excellence in service.
Job Summary
We are seeking a highly motivated and team-oriented individual to join our team as a Hospitality Specialist. As a key member of our team, you will be responsible for ensuring that our guests have a memorable and enjoyable experience at our restaurant.
Key Responsibilities
- Provide exceptional customer service and ensure that guests are seated in a timely manner
- Assist with the setup and execution of large parties and special events
- Create retail packages and perform light administrative duties
- Work collaboratively with the team to maintain a positive and efficient work environment
- Participate in ongoing training and development to improve service skills and knowledge
Requirements
- Passion for providing exceptional food and beverages in a fun and polished casual restaurant environment
- Ability to work in a high-volume, fast-paced work environment
- Good communication and interpersonal skills
- Ability to work a variety of shifts, including afternoons and evenings
- Team-oriented and able to work collaboratively with others