Loan Servicing Specialist

2 weeks ago


Albany, New York, United States First New York Federal Credit Union Full time
Job Summary

We are seeking a highly organized and detail-oriented Loan Servicing Specialist to join our team at First New York Federal Credit Union. In this role, you will be responsible for performing all required loan servicing functions for commercial loans, including data collection, core system changes, reporting, and ongoing file maintenance.

Key Responsibilities
  • Work directly with lending staff and borrowers to assist with commercial loan annual review data collection, core system changes, and reporting.
  • Monitor tax compliance on commercial and consumer real estate loans and report findings to lending management.
  • Coordinate with third-party vendors on monthly tax reporting.
  • Assist with commercial loan adjustable rate mortgage letters, system updates, maturities, and rewrites.
  • Follow up on homeowners and flood insurance for all loan types to ensure the credit union is adequately protected and properly insured.
  • Protect the credit union's interest in the recording of collateral for all loan types, including DMV lien, UCC filings, and letters of guarantee.
  • Assist with life and disability debt cancellations, including processing and distribution of proceeds.
  • Organize and prioritize responsibilities as they relate to job functions.
  • Act as a backup for commercial loan processing as needed.
Requirements
  • One to two years of similar or related experience in loan processing/servicing.
  • High School Diploma.
  • Strong organizational skills.
  • Ability to work with members and staff tactfully and professionally, both in person and on the phone.
  • Ability to maintain a high level of confidentiality.
  • General computer knowledge, including Excel and Word, to create documents, letters, spreadsheets, and templates.
  • Interpersonal skills and ability to communicate clearly while handling multiple priorities.


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