Customer Experience Lead

1 week ago


Dorchester, United States The Salvation Army Full time

About The Salvation Army

The Salvation Army is a humanitarian organization that serves vulnerable populations around the world. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of others.

Job Summary

We are seeking a highly skilled and dedicated individual to fill the role of Membership Service Lead. This position will be responsible for providing exceptional customer service, promoting membership sales, and maintaining accurate records.

Key Responsibilities

  • Provide superior customer service to ensure customer satisfaction.
  • Sell and/or verify memberships through the POS system.
  • Assist with daily reconciliations.
  • Perform other duties as assigned within the scope of the position.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Basic computer skills and proficiency in Microsoft Office applications.

Compensation and Benefits

This full-time position offers a competitive salary of $18.00 per hour, along with opportunities for professional growth and development. We offer a dynamic work environment and a team-oriented approach to our work.



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