Shift Lead
4 weeks ago
Chicken Salad Chick is a leading fast-casual restaurant chain known for its delicious menu and exceptional customer service. We are seeking a highly motivated and experienced Shift Lead to join our team.
The ideal candidate will have a strong background in restaurant management, excellent communication skills, and the ability to lead a team to deliver exceptional customer experiences.
Key Responsibilities:
- Serve guests by taking orders, handling cash and credit cards, and making drinks and desserts.
- Deliver meals to guests and provide excellent customer service.
- Maintain cleanliness of the work area, dining room, parking lot, restrooms, and playground.
- Stock sauces, cups, lids, and other supplies as needed.
- Effectively manage and lead a team of people serving guests while maintaining operating standards.
- Coach, teach, and train team members on policies and procedures.
- Maintain food safety and cleanliness standards.
- Open and/or close the restaurant as a key holder.
Requirements:
- Hard-working, team-oriented, friendly, honest, and excellent customer service skills.
- Reliable transportation with a current driver's license.
- Authorized to work in the United States.
- At least 18 years old.
- High School diploma or equivalent.
- Available to work any time, including Saturdays.
- At least one year of previous restaurant management or leadership experience preferred.
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