Customer Service Representative

4 weeks ago


Aransas Pass, Texas, United States Cable One Full time
Job Summary

Cable One is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Communicate clearly and professionally with customers via phone, email, and in-person
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction and retention targets
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of customer service experience; sales experience a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic math skills and ability to handle cash and make change
What We Offer
  • Competitive hourly rate and opportunities for advancement
  • Comprehensive training program and ongoing support
  • Collaborative and dynamic work environment
  • Opportunities for professional growth and development
Why Cable One?

Cable One is a leading provider of cable television, internet, and phone services to residential and business customers. We are committed to delivering exceptional customer service and building strong relationships with our customers and communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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