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Food Service Associate

2 months ago


Laguna Beach, California, United States Surf & Sand Resort Full time

Position Title: Food Runner - Splashes AM

Job Category: Food and Beverage

Overview:

Surf & Sand Resort is a distinguished establishment in Laguna Beach, renowned for its commitment to excellence in hospitality. As part of JC Resorts, we have been a leader in managing premier golf and resort properties since 1971. Our location offers breathtaking ocean views and a rich history that dates back to 1948. We are dedicated to creating memorable experiences for our guests and are looking for enthusiastic individuals to join our team.

Role Summary:

The Food Runner plays a crucial role in ensuring that our guests receive their food and beverage orders promptly and efficiently. This position is essential for maintaining high standards of service and guest satisfaction.

Key Responsibilities:

  1. Respond to guest inquiries and requests with professionalism and urgency, collaborating with management as needed to ensure satisfaction.
  2. Greet guests warmly upon arrival and express gratitude as they leave.
  3. Communicate guest feedback and concerns to the management team effectively.
  4. Deliver exceptional service by accurately describing menu items and taking food and beverage orders.
  5. Facilitate the timely delivery of food from the kitchen to guests.
  6. Maintain clear communication with kitchen staff and servers to ensure order accuracy.
  7. Perform routine opening and closing duties, including cleaning and organizing service areas.
  8. Assist in clearing used dishes from tables to maintain a tidy dining environment.

Qualifications:

A high school diploma or equivalent is required. Proficiency in English is essential. Previous experience in food service is preferred, along with a basic understanding of food and service standards.

Skills and Attributes:

  • Detail-oriented and organized.
  • Ability to learn quickly and adapt to a fast-paced environment.
  • Strong verbal communication skills.
  • Professional and courteous demeanor.
  • Team-oriented with a focus on customer service.
  • Reliable and trustworthy.

Physical Requirements:

This role requires standing and walking for extended periods, as well as the ability to lift and move objects weighing up to 30 lbs. Candidates should be comfortable working in a dynamic environment and handling multiple tasks efficiently.

Equal Opportunity Employer:

Surf & Sand Resort is committed to fostering a diverse workforce and an inclusive workplace culture. We welcome applications from all qualified individuals without regard to race, religion, national origin, gender, sexual orientation, age, disability, or any other status protected by law.