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Sales Associate and Content Creator

2 months ago

New York, New York, United States Hill House Home Full time
About the Role

Hill House Home is seeking a highly skilled Sales Associate and Content Creator to join our team at our retail store. As a key member of our sales team, you will be responsible for creating engaging social media content and delivering exceptional customer experiences.

Key Responsibilities
  • Content Creation: Assist in the production and creation of social content for brand channels upon request from the marketing team.
  • Product Expertise: Become a product expert and offer fit, fabric, style, and gift recommendations to customers.
  • Customer Experience: Build authentic connections with shoppers, answer questions, and complete purchases while providing exceptional customer service.
  • Store Maintenance: Assist with checking stock on a daily basis, restock the selling floor when necessary, and maintain the shop floor and visual display to a high standard.
  • Team Collaboration: Work in a fast-paced environment while utilizing exceptional customer service skills and collaborating with the team to achieve sales goals.
About You
  • Content Creation Skills: Passionate about content creation and fluent in the social media landscape.
  • Retail Experience: Retail experience or service industry background preferred.
  • Communication Skills: Self-motivated with exceptional communication and motivational attitude.
  • Customer Focus: Passionate about customer experience and delivering exceptional service.
  • Flexibility: High degree of flexibility and initiative.
  • Culture Fit: Embraces a culture of learning and advocacy and has lived experiences with people from different backgrounds and diverse teams.