Customer Service Manager

4 days ago


Bangor, Maine, United States Hannaford Supermarkets Full time
Hannaford Supermarkets Overview

Hannaford Supermarkets is a leading supermarket chain in the United States, with a rich history dating back to 1883. We are committed to providing high-quality products and exceptional customer service to our customers.

As a PT Customer Service Leader, you will play a key role in ensuring that our stores meet the highest standards of customer satisfaction and operational efficiency.

Job Responsibilities
  • Assign tasks to front-end and service desk/kiosk associates during idle periods.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Maintain a neat and organized work environment, adhering to company safety standards.
  • Monitor security standards and report any abnormal behavior to management.
  • Perform cashier and/or bagging functions, as well as service desk/kiosk and bookkeeper functions when trained.

Qualifications and Requirements
  • Effective communication and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform technical requirements of cashier and service desk/kiosk.

Working Conditions
  • Standing/walking majority of the shift.
  • Bending and lifting products weighing up to 15 pounds continuously.
  • Pushing or pulling up to 75 pounds on occasion.


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