Automotive Store Manager
2 months ago
At Midas Tire & Auto Experts, we are dedicated to providing exceptional services to our customers' vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Store Manager is responsible for overseeing business operations and store performance, ensuring safety, efficiency, and profit/loss accountability. He or she promotes customer satisfaction and retention, as well as growth of existing and new business.
We are seeking a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or some coursework, three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
Key Responsibilities:- Deliver Exceptional Customer Service: Listen and consult with customers to ensure their needs are met.
- Manage Vehicle Inspections and Recommendations: Conduct comprehensive vehicle inspections and make recommendations to customers.
- Lead and Train Team Members: Lead, manage, and train team members to ensure they are equipped to provide exceptional customer service and meet business objectives.
- Oversee Sales and Accounting Functions: Oversee sales, accounting, and clerical functions, including managing inventory and maintaining accurate records.
- Maintain a Clean and Organized Facility: Ensure the facility is clean, organized, and environmentally compliant.
- Submit Daily Sales Reports: Submit daily sales reports to Corporate.
- A minimum of 3 years of store or service manager experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Strong POS computer and Internet skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule, including weekends.
- Valid driver's license.
- Online Training.
- Paid Time Off.
- Sick Time.
- Health Insurance.
- Employee Discounts.
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