Healthcare Navigator
6 days ago
About the Role:
We are seeking a highly skilled and compassionate Healthcare Navigator to join our team at WellSpace Health. In this role, you will play a critical part in supporting patients with obtaining income, insurance, and housing. Your expertise in case management services will make a significant difference in the lives of our patients.
Responsibilities:
- Meet with each patient individually and conduct an intake needs assessment.
- Manage a minimum of 50 patient caseload, providing support and guidance throughout their care journey.
- Write and enter progress notes daily into electronic health records (EHR) systems to maintain accurate patient files.
- Perform 30% of duties in office and 70% of duties traveling to conduct in-person patient visits.
- Manage work schedule when meeting with patients, ensuring timely and efficient communication.
- Represent and/or advocate for patients in obtaining identification, housing, benefits services, and entitlements from governmental and private agencies and organizations.
- Collaborate with patients in developing their individualized treatment plans.
- Rotate after-hours on-call phone duties for a week at a time, including weekends.
- Participate in care coordination meetings with various partners as deemed appropriate.
Requirements:
- A High School Diploma or equivalent is required; an Associate Degree with a focus on social services is preferred.
- Ability to work collaboratively with others in a team environment, valuing diverse perspectives and experiences.
- Maintain appropriate roles and boundaries among patients, peers, and WellSpace Health stakeholders.
- Demonstrate flexibility and adaptability in a fast-paced environment.
- Possess strong communication and listening skills, both verbally and in writing.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook email.
- Hold a valid driver's license with an insurable driving record that meets our organization's insurance policy requirements.
Benefits:
- A competitive salary of $45,000 - $60,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Paid time off, sick leave, and holidays.
- A flexible spending program and company-paid malpractice insurance.
- Professional development opportunities and continuing education support.
About Us:
WellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our mission is to deliver integrated care that treats the whole person, body and mind. We are committed to serving underserved populations and providing high-quality comprehensive healthcare services.
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