Luxury Chauffeur

3 weeks ago

Santa Monica, California, United States IHG Full time
About Us

Regent Santa Monica Beach, an IHG Hotels & Resorts property, is set to open in 2024 as the first destination in the Americas. This luxury resort will redefine modern upper luxury, offering a unique blend of serenity and decadence.

Job Summary

As a House Car Chauffeur, you will be responsible for creating a seamless and memorable journey for our distinguished guests. Your role is to embody the highest standards of hospitality, ensuring each arrival and departure is a flawless experience that reflects our commitment to luxury and service excellence.

Key Responsibilities
  • Embody Regent's Service Philosophy by providing impeccable service and a professional demeanor.
  • Exceed guest expectations with every greeting, welcoming each guest with genuine warmth and professionalism.
  • Personalize each welcome, acknowledging returning guests, VIPs, and loyalty members.
  • Assist with luggage handling and ensure an effortless transition into the resort.
  • Maintain a deep understanding of the resort's offerings and local attractions, providing guests with accurate recommendations and insights.
  • Work closely with other departments to ensure guest requests are met promptly.
  • Review and anticipate guest needs, engaging meaningfully with each guest.
  • Coordinate seamless arrivals, communicating guest arrivals to front-of-house colleagues.
  • Partner with the valet and Guest Services team to deliver an exceptional arrival and departure experience.
  • Interact with guests in a friendly, natural, and refined manner, using their names thoughtfully to maintain a warm yet professional rapport.
Requirements
  • Proven Chauffeur experience or a similar role, preferably in a luxury hotel or high-end establishment.
  • Exceptional interpersonal and communication skills.
  • Impeccable grooming and presentation.
  • Ability to stand, stoop, and bend repetitively.
  • Attention to detail and a commitment to delivering exceptional service.
  • Willingness to assist in other areas when necessary and reasonably requested.
What We Offer

The hourly pay range for this role is $28.00, plus tips. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

IHG is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and colleagues without regard to an individual's race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.

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