Donor Loyalty Associate
6 days ago
Job Title: Donor Loyalty Associate
">Job Summary:
We are seeking a skilled Donor Loyalty Associate to join our team. As a key member of our customer engagement unit, you will be responsible for managing customer relationships and providing exceptional service to our donors.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers. You will work closely with our team to ensure seamless communication and prompt resolution of customer inquiries.
This is a great opportunity to gain experience in a dynamic non-profit organization and develop your skills in customer relationship management.
Responsibilities:
- Manage customer accounts and provide timely updates on their relationships
- Respond to customer inquiries via phone, email, or live chat
- Develop and implement strategies to enhance customer engagement and retention
- Collaborate with cross-functional teams to resolve customer issues
Requirements:
- Bachelor's degree in Marketing, Communications, or related field
- 1-2 years of experience in customer-facing roles
- Excellent communication and interpersonal skills
Salary: $45,000 - $55,000 per year
Benefits:
- Paid time off and holidays
- 401(k) retirement plan
- Flexible sick leave policy
About Us:
We are a leading international development organization dedicated to advancing children's rights and equality for girls. Our team is passionate about making a difference in the lives of children and communities around the world.
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