Patient Account Coordinator
3 weeks ago
Southern Bone & Joint Specialists PA is seeking a skilled and detail-oriented individual to fill the role of Patient Account Representative. This position plays a critical role in ensuring that our patients receive timely and effective care, and we are looking for someone who shares our commitment to excellence.
Job DescriptionThe Patient Account Representative will be responsible for a variety of tasks, including processing patients prior to scheduled appointments, collecting medical history and insurance information, and managing patient accounts. This individual will also be responsible for communicating with patients via phone and email, and assisting with front desk duties as needed.
The ideal candidate will have a high school diploma or equivalent, and possess excellent communication skills, both written and verbal. They will also be able to work effectively in a fast-paced environment, and be familiar with computer systems/operations.
Responsibilities and Duties- Process patients prior to seeing provider
- Collect co-pays and/or past due balances
- Collect brief description of reason for visit and brief medical history and document in patient medical record
- Post all patient payments (Instamed, checks, credit cards, etc) to the patient's account/encounter
- Assist patients by phone with any questions they have pertaining to their account
- Assists the Front Desk when necessary
- Participates in pertinent educational programs and facility meetings
- Performs all other assigned duties as directed by Revenue Cycle Manager
- Reports to Revenue Cycle Manager
This is a full-time position, Monday through Friday, with hours varying by day. The ideal candidate will be available to work a flexible schedule, and be able to adapt to changing priorities and deadlines.
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