Retail Associate
3 days ago
Key Responsibilities:
We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will be responsible for ensuring a positive member experience by providing exceptional service and support in our parking lot and sales floor areas.
Key Responsibilities:
- Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
- Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
- Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Requirements:
- Customer Service experience, preferably in a retail environment
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods of time
What We Offer:
Sam's Club offers a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.
Why Join Us:
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Assistant - Cart Attendant, you will play a critical role in ensuring that our members receive the highest level of service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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