Heavy Equipment Parts Specialist

3 weeks ago


Panama City, Florida, United States 1 Resource Group Full time
Job Title:

Heavy Equipment Parts Specialist

Job Description:

We are seeking a skilled and detail-oriented Heavy Equipment Parts Specialist to join our team at 1 Resource Group in Panama City, FL. As a key member of our parts department, you will be responsible for providing exceptional customer service and support.

Key Responsibilities:
  • Process customer orders and coordinate the shipment of heavy equipment parts
  • Respond promptly to customer inquiries regarding parts, pricing, and availability
  • Provide product information and technical support to customers
  • Resolve customer complaints or issues in a timely and professional manner
  • Coordinate with internal departments to ensure accurate and timely order fulfillment
Requirements:
  • Prior customer service experience, preferably in a parts or technical support role
  • Strong communication and interpersonal skills
  • Attention to detail and ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and experience with CRM software
  • Ability to multitask and prioritize effectively
Compensation:

$55,000 - $65,000 per year, depending on experience



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