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Restoration Project Supervisor
2 months ago
Position Summary:
As a vital member of our team, you will ensure outstanding customer satisfaction by exceeding expectations and consistently fulfilling the company's contractual commitments. Our services in construction and restoration are designed for timely and profitable execution, guaranteeing the highest level of satisfaction for our clients.
Key Responsibilities:
- Maintain current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications, including WRT, AMRT, and optional ASD.
- Possess a strong grasp of business management, operational workflows, and customer service excellence.
- Exhibit exceptional communication, interpersonal, and leadership abilities to effectively guide teams of technicians.
- Demonstrate problem-solving skills and the capacity to manage multiple priorities in a dynamic environment.
- Experience in generating Xactimate estimates is essential.
- Adaptability to learn and utilize various technologies.
- Willingness to work in the field as necessary.
- Achieve or surpass established benchmarks for responding to and completing loss estimates.
- Foster strategic partnerships with vendors and subcontractors.
- Meet or exceed profitability goals on managed projects.
- Plan and execute projects from inception to completion.
- Secure written agreements and payment terms for projects.
- Ensure a smooth and accurate flow of production documentation from the job site to administration.
- Coordinate resource allocation of technicians, laborers, and subcontractors with the scheduling team.
- Monitor equipment utilized on company projects.
- Participate in and assist with company meetings.
Qualifications:
- High school diploma (or GED) with three (3) to five (5) years of experience in managing construction or restoration projects and supervising teams.
- Preferred: Associate (2 years) or Bachelor's (4 years) degree in business or construction management. Advanced knowledge of building construction, remodeling, or restoration.
- Understanding of financial documentation: Profit & Loss, Balance Sheet, Cash Flow, and budgeting.
- Ability to analyze completed job costing, evaluate performance, and identify improvement areas.
- Proficient technical skills, experience, and certification in the services provided by the company.
- Strong mathematical skills for translating remaining work into manpower planning and project timelines.
- Effective negotiation skills that foster positive relationships.
- Intermediate to advanced proficiency in computer software, particularly MS Word and Excel. Experience with Xactimate software is advantageous.
- Skilled in receiving and acting on feedback from customers and employees, probing for additional insights, and providing timely responses.
Join us in this exciting opportunity to enhance spaces and restore lives through the expertise of Voda Cleaning & Restoration.