Service Advisor Professional

5 days ago


Oakland, California, United States Uptown Ford of Oakland Full time
Uptown Ford of Oakland Job Opportunity

We are seeking a highly skilled Service Advisor Professional to join our team at Uptown Ford of Oakland.

Salary: $65,000 - $80,000 per year based on experience.

Job Description

The successful candidate will be responsible for scheduling service work in the service department and selling additional services to customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Maintain customer satisfaction levels by providing exceptional service and addressing any issues promptly.
  • Schedule service work efficiently, ensuring that repairs are completed on time and within budget.
  • Sell additional services to customers, such as maintenance packages and accessories.
  • Communicate clearly and effectively with customers, explaining repair options and costs.
  • Work closely with the service manager to ensure that all service work is completed to a high standard.
Required Skills and Qualifications

To be successful in this role, you will need:

Education & Experience: An associate's degree or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training.

Language Skills: Excellent written and verbal communication skills, with the ability to read and analyze technical procedures and government regulations.

Mathematical Skills: Ability to calculate repair costs and schedules, with basic math skills.

Physical Demands: Regularly required to stand, walk, and use hands to finger, handle, or feel objects. Occasionally required to sit, stoop, kneel, crouch, or crawl.


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