Case Manager PC Specialist
4 weeks ago
Gentiva Personal Care is seeking a skilled Case Manager PC to join our team. As a key member of our organization, you will play a vital role in assessing, planning, and facilitating the delivery of high-quality care to our patients.
Key Responsibilities- Collaborate with the Case Manager Supervisor to complete the service plan authorization process
- Coordinate all aspects of service delivery, ensuring that all services are delivered according to the service plan
- Conduct ongoing monitoring with clients to ensure appropriateness of services, health and safety issues, and re-evaluation of the service plan
- Develop and complete the psychosocial assessment and Plan of Care, revising as needed
- Make home visits to ensure services are appropriate according to the Plan of Care
- Collaborate with various disciplines to ensure a comprehensive approach to client care planning
- Maintain strict confidentiality of client-related information, staff, and physician matters
- Provide counseling and emotional support to clients to strengthen family/support systems
- Maintain cost-effective service delivery by utilizing knowledge of regulations and reimbursement requirements
- Promptly investigate complaints and/or errors and take corrective action when warranted
- Document Case Management in a running narrative in CAP beneficiary files
- Maintain manuals, policies, and procedures, and other required administrative records
- Bachelor's degree in social work or a human service-related field from an accredited college or university
- 1-2 years of directly related community experience in the health or medical field, preferably in case management
- Completion of a NC Medicaid certified training program within 90 calendar days of employment
- CPR certification
- Knowledge of CAP/DA and CAP/C policies and procedures is preferred but not required
- Self-directed, able to multitask, and able to alternate between office and home environments
- Potential for exposure to second-hand smoke, pet dander, variable temperature, and odors
- Occasional lifting and carrying supplies of 15-20 lbs. for short distances
- Reliable transportation and valid NC Driver's license
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Competitive Salaries
- Mileage Reimbursement
- Professional growth and development opportunities
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- We are proud to be an EEO employer
- We maintain a drug-free workplace
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