Case Manager PC Specialist

4 weeks ago


North Wilkesboro, North Carolina, United States Gentiva Personal Care Full time
About the Role

Gentiva Personal Care is seeking a skilled Case Manager PC to join our team. As a key member of our organization, you will play a vital role in assessing, planning, and facilitating the delivery of high-quality care to our patients.

Key Responsibilities
  • Collaborate with the Case Manager Supervisor to complete the service plan authorization process
  • Coordinate all aspects of service delivery, ensuring that all services are delivered according to the service plan
  • Conduct ongoing monitoring with clients to ensure appropriateness of services, health and safety issues, and re-evaluation of the service plan
  • Develop and complete the psychosocial assessment and Plan of Care, revising as needed
  • Make home visits to ensure services are appropriate according to the Plan of Care
  • Collaborate with various disciplines to ensure a comprehensive approach to client care planning
  • Maintain strict confidentiality of client-related information, staff, and physician matters
  • Provide counseling and emotional support to clients to strengthen family/support systems
  • Maintain cost-effective service delivery by utilizing knowledge of regulations and reimbursement requirements
  • Promptly investigate complaints and/or errors and take corrective action when warranted
  • Document Case Management in a running narrative in CAP beneficiary files
  • Maintain manuals, policies, and procedures, and other required administrative records
Requirements
  • Bachelor's degree in social work or a human service-related field from an accredited college or university
  • 1-2 years of directly related community experience in the health or medical field, preferably in case management
  • Completion of a NC Medicaid certified training program within 90 calendar days of employment
  • CPR certification
  • Knowledge of CAP/DA and CAP/C policies and procedures is preferred but not required
  • Self-directed, able to multitask, and able to alternate between office and home environments
  • Potential for exposure to second-hand smoke, pet dander, variable temperature, and odors
  • Occasional lifting and carrying supplies of 15-20 lbs. for short distances
  • Reliable transportation and valid NC Driver's license
What We Offer
  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
  • Competitive Salaries
  • Mileage Reimbursement
  • Professional growth and development opportunities
Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace


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