Large Loss Property Field Adjuster
2 days ago
We are seeking a highly skilled and experienced Large Loss Property Field Adjuster to join our team at American Family Insurance Claims Services (AFICS, Inc.).
About the RoleThis is a lead-level role that requires a strong background in investigating and resolving complex property claims. As a Large Loss Property Field Adjuster, you will be responsible for determining liability, securing information, reviewing coverages, arranging appraisals, and settling claims. You will work independently and as part of a team to ensure that claims are handled efficiently and effectively.
Key Responsibilities- Investigate origin and cause of high exposure claims by contacting insureds, claimants, agents, attorneys, contractors, experts, and other relevant parties.
- Participate in High Damage Reviews (HDR) to address coverage issues and exposure.
- Handle both 1st party and 3rd party claims under multiple policy types and endorsements.
- Conduct on-site inspections, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
- Respond to customer inquiries, make appropriate decisions, and close files.
- Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages, and apply them to all parties for assigned losses.
- Make independent decisions, recognizing when assistance is needed.
- Provide claim process and status information to all parties, answer questions, and redirect to other areas as needed.
- Act as a mentor and subject matter expert for less experienced adjusters.
- Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories.
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated ability to efficiently and effectively handle complex claims.
- Extensive knowledge of policies and endorsements coverages.
- Successfully applied knowledge of each phase of the claim handling process.
This is a field-based role that requires frequent travel and on-site inspections. You will be provided with a fleet vehicle and will be required to maintain a valid driver's license. You will also be required to obtain state-specific property casualty claims licensing as required.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced claims professional looking for a new challenge, we encourage you to apply.
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