Patient Care Technician
4 weeks ago
The Patient Care Technician (PCT) role at Methodist Healthcare San Antonio is a vital part of our healthcare team. As a PCT, you will deliver high-quality, patient-centered care by performing delegated basic patient care services related to common nursing functions and activities of daily living.
Key Responsibilities- Participate in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
- Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, blood glucose levels, intake and output, and calorie counts.
- Document observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Report observations of individual patients to the RN/Team Leader.
- Assist with mobility by regular turning and positioning, dangling, and ambulating patients. Assist with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assist with discharges. Demonstrates proper body mechanics.
- Provide or assist with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.
- Obtain or assist in the collection of specimens for diagnostic or waived tests. Ensure accuracy of all labels and timely transfer of specimen.
- Retrieve medication from pharmacy, storage room, or tube system and deliver to licensed staff member as instructed.
- Assist with patient preparation for surgery or other procedures.
- Orient patients/families/caregivers to room and hospital routine.
- Assist patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
- Perform hourly rounding and respond promptly to call lights and patient requests. Strive to anticipate patient needs and resolve them proactively.
- Follow patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.
- Prepare and maintain clean, hazard-free patient rooms. Empties trash and removes soiled linens.
- Assist with post-mortem care.
- Assist in the setup, removal, and cleaning of equipment. Identify malfunctioning equipment and initiate repairs.
- Perform clerical work as needed, including assembling and maintain charts, filing, answering and transferring phones, and relaying messages.
- Promote consistent, positive patient interactions that advance the agenda of unparalleled patient service.
- Demonstrate caring and empathy in all interactions and advocate for patient- and family-centered approach in all decisions and actions.
- Demonstrate excellent communication skills, including active listening. Ensure patients, physicians, and colleagues have a clear understanding of all communications.
- Engage in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
- Participate as an active member of the health care team and positively promote the rest of the team to patients/families/caregivers and other colleagues.
- Maintain a professional appearance and demonstrate behaviors consistent with established policies/procedures.
- Assist with orientation of new personnel as directed. Serve as a positive role model and resource for peers.
- Seek opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.
- Monitor unit and individual patient rooms to assess availability of supplies. Restock to optimum levels as instructed.
- Utilize charge system for supplies and equipment.
- Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
- Preferred: CNA Training Program; 1+ years of experience in an acute care setting.
- Required: Basic Life Support (BLS) within 30 - days of hire.
Methodist Healthcare San Antonio has played a major role in the phenomenal economic growth experienced in northeast Bexar County. With over 232 beds, the hospital offers a full array of services including 24/7 emergency care, open heart surgery, cardiac catheterizations, vascular, neurosurgery, inpatient rehabilitation, orthopedic surgery, cancer care, intensive care and inpatient and outpatient surgeries and procedures. It is home to the Joint Replacement Academy offering the latest treatment options for knee and hip pain, as well as a neurosurgical program offering services from elective spine surgeries to advanced and comprehensive brain and spine care.
We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center; the American College of Cardiology as an Accredited Chest Pain Center with Primary PCI; and by the American Nurses Credentialing Center for having a Pathway to Excellence Program. Methodist Hospital Northeast has received the Mission: Lifeline Bronze Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks and the Texas Award for Performance Excellence. The hospital has also been nationally recognized by Leapfrog's Hospital Safety Grade A. For more information, please visit our website at www.sahealth.com and select Methodist Hospital Northeast under Locations.
"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
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