Incident Investigation Specialist

2 weeks ago


Norfolk, Virginia, United States CMA CGM (America) LLC Full time

Position: Incident Investigation Specialist

Company Overview: CMA CGM (America) LLC is a prominent entity in the shipping and logistics sector, recognized for its extensive global reach and operational excellence.

Role Overview: As an Incident Investigation Specialist, you will play a crucial role in identifying the underlying causes of operational discrepancies and inefficiencies. Your analytical skills will contribute significantly to enhancing our service delivery and operational processes.

Key Responsibilities:

  • Conduct thorough investigations into operational incidents to determine root causes.
  • Collaborate with cross-functional teams to implement corrective actions and preventive measures.
  • Analyze data and trends to identify areas for improvement within the logistics framework.
  • Prepare detailed reports and presentations to communicate findings and recommendations to management.
  • Support continuous improvement initiatives by providing insights based on investigation outcomes.

Qualifications:

  • Strong analytical and problem-solving skills.
  • Experience in logistics or a related field is preferred.
  • Excellent communication and interpersonal abilities.
  • Proficiency in data analysis tools and methodologies.

This position offers an opportunity to contribute to the operational excellence of CMA CGM (America) LLC, ensuring that we maintain our status as a leader in the shipping and logistics industry.



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