Airport Skycap
2 weeks ago
Orlando, Florida, United States
Bags
Full time
Job SummaryWe are seeking a highly skilled and customer-focused Skycap to join our team at Bags, a SP+ Company. As a Skycap, you will be responsible for providing exceptional service to our airline partners and their passengers, ensuring a smooth and efficient travel experience.
Key Responsibilities- Assist passengers with their luggage, checking-in and issuing boarding passes
- Collect baggage fees and process payments
- Provide general information to passengers about locations, directions, and flight information
- Ensure compliance with Transportation Security Administration (TSA) standards for handling and securing luggage
- Work in a fast-paced, high-volume environment with a positive and friendly attitude
- Ability to work in the early morning rotation
- At least 6 months experience in a face-to-face guest service position
- Data entry and/or computer experience preferred
- Ability to communicate clearly with guests and clients
- Ability to work in outside weather conditions
- Knowledge of the airline or travel industry preferred
- Ability to lift up to 70 lbs.
- Must be able to push luggage cages both empty and full
- Standing for up to 8 hours at a time
- Will consistently and regularly be required to lift, carry, reach, push, and pull up to 75 lbs.
Employees are expected to present a professional business-like image at all times, including clean and well-maintained uniforms.