Pharmacy Department Manager

4 weeks ago


Santa Cruz, California, United States Rite Aid Full time
Job Summary

The Pharmacy Department Manager is responsible for overseeing the daily activities of the Pharmacy department within a retail store. This includes ensuring the accuracy and appropriateness of all prescriptions filled, as well as providing excellent customer service. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Key Responsibilities
  • Ensure the accuracy and appropriateness of all prescriptions filled
  • Provide excellent customer service
  • Oversee the daily activities of the Pharmacy department
  • Counsel customers with regard to medications filled at the pharmacy
  • Ensure growth and profitability of Pharmacy Department
  • Handle and resolve customer issues, complaints and questions
  • Comply with all federal and state laws and regulations
  • Interact with physicians to gain additional information about customers and prescriptions to be filled
  • Ensure excellent customer service by Pharmacy associates
  • Maintain a clean and efficient Pharmacy department
  • Provide leadership and development for associates
  • Maintain appropriate security of the Pharmacy department
  • Maintain reports for controlled, outdated, and recalled medications; and prescription and customer files
  • Manage pharmacy inventory at acceptable levels
  • Ensure compliance with all policies and procedures for controlled substance dispensing and record keeping
  • Prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed in a timely manner
  • Supervise the work completed by Pharmacy Technicians, Wellness Ambassadors and other support staff
Requirements
  • Bachelor's degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy, and Immunization Certification through an accredited organization (i.e. APhA)
  • Minimum of one (1) year experience as a licensed Pharmacist
  • Experience in a retail environment
  • Valid Pharmacist License in the state practicing pharmacy
  • Valid Immunization Certification
  • Valid Immunization License in the state practicing pharmacy, if required by state regulations

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