Optometrist Assistant

13 hours ago


Richmond, Virginia, United States Warby Parker Full time
About the Role

We're seeking a skilled and enthusiastic Licensed Optician to join our team of in-house optical experts at Warby Parker. As a key member of our team, you'll play a vital role in helping customers see the world in a new light.

Key Responsibilities
  • Work directly with customers to meet their eyewear needs, taking and recording measurements, adjusting and fitting eyewear with precision and accuracy.
  • Check finished eyewear to ensure it meets our optical standards, as well as customer requirements and requests.
  • Use your expertise to explain prescription terminology and product offerings to customers, providing exceptional customer service.
  • Collaborate with your team to develop best practices for sales and customer service that can be implemented throughout the organization.
  • Represent our brand, educating others about our values and mission.
Requirements
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
  • Passionate about the eyewear and retail industries.
  • A clear, effective, and professional communicator, able to break down technical terms for customers.
  • Dedicated to going above-and-beyond to make customers (and your teammates) happy.
  • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
  • Extremely detail-oriented and capable of juggling a wide range of responsibilities.
  • Open-minded, constantly learning and challenging what you know.
  • Someone who takes your work very seriously, but not yourself.
About Us

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be.

We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. We've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since our launch in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.



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