Crew Chief

3 weeks ago


Wilmette, Illinois, United States Team Car CareJiffy Lube Full time
Job Title: Crew Chief

At Team Car Care, we are seeking a highly motivated and experienced Crew Chief to join our team. As a Crew Chief, you will be responsible for leading a team of automotive technicians and customer service representatives to provide exceptional service to our customers.

Key Responsibilities:
  • Lead a team of automotive technicians and customer service representatives to provide exceptional service to our customers.
  • Ensure that all service work is completed in a timely and efficient manner.
  • Monitor and maintain a clean and safe work environment.
  • Develop and implement processes to improve customer satisfaction and retention.
  • Collaborate with the General Manager to achieve business objectives and goals.
Requirements:
  • 1-3 years of retail management experience.
  • Proven leadership skills and ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • Ability to analyze and comprehend financial objectives and recommend strategies to improve sales and service results.
  • Guest First mindset and ability to provide exceptional customer service.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.