Customer Service Representative

2 weeks ago


Grand Blanc, Michigan, United States Genisys Credit Union Full time

We are seeking a motivated and customer-focused individual to join our team as a Part Time Teller at our Grand Blanc branch.

Position Purpose:

Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.

Key Responsibilities:

  • Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
  • Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
  • Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
  • Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.

Requirements:

  • High School Graduate or equivalent required
  • Customer service experience preferred
  • Sales experience preferred
  • Cash handling experience helpful

Benefits:

  • Vacation Time % of FT based on hours worked
  • Paid Tuition to $2500 per year
  • Bereavement Pay
  • Holiday pay at 4 hours per observed holiday
  • Free Financial Planning Assistance
  • 401k up to 3% match and 5% Profit Share

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.



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