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Service Lot Attendant
2 months ago
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners.
Our culture, grounded in our North Star and Compass, and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally.
Job SummaryWe are seeking a Service Lot Attendant to join our team. As a Service Lot Attendant, you will be the initial contact for arriving service customers, greeting them in a timely and friendly manner, and checking them in for their appointment. You will also be responsible for moving customer vehicles from the service drive to the shop, retaining keys according to departmental safeguard procedures, and actively promoting effective working relationships with associates and departments in the dealership.
Key Responsibilities- Greet customers in a timely and friendly manner and obtain vehicle information at the customer's vehicle when possible.
- Assist the Service Advisor in helping customers while maintaining organization in the service drive.
- Move the customer's vehicle following the greeting process as outlined by management in a safe and secure manner.
- Retain keys according to departmental safeguard procedures.
- Actively promote effective working relationships with associates and departments in the dealership.
- Follow dealership-specific procedures for active vehicle delivery of the customer's vehicle, resulting in return visits and admirable Customer Satisfaction Index.
- Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.
- Ability to work outdoors and on your feet for extended periods of time.
- Ability to operate a manual transmission is highly preferred.
- Must be a minimum of eighteen years of age.
- Must have a valid driver's license.
- Must be able to pass pre-employment screening (background and drug test).
We offer a comprehensive benefits package, including:
- Semi-monthly pay.
- Paid holidays and paid time off.
- Deferred Holiday Pay Match.
- Paid training.
- Stock Awards (select management and front-line team members eligible).
We also offer insurance and retirement benefits, including:
- Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
- Up to 12 weeks paid pregnancy leave (disability leave).
- Paid Parental Leave.
- Health savings.
- Flex spending accounts (tax-free).
- Short-term and Long-term disability plans.
- Life Insurance (Whole Life and Term).
- 401k with company match.
We are committed to providing opportunities for professional growth and development, including:
- Digital career path tool to assist with career development.
- Continuous training through Asbury's Internal Learning Management System.
We also offer additional advantages, including:
- Student loan relief resources.
- Employee assistance program.
- Employee discounts on parts and service repairs.
- Scholarship awards.
- Opportunities to join our community service initiatives, which includes paid volunteer hours.
- Aggressive Employee referral program with bonus opportunities.
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.