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Front Desk Associate
2 months ago
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Immediate Care Walk In Management LLC. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients.
Key Responsibilities:
• Greet and register patients, providing general assistance and support as needed
• Obtain and enter demographic and financial information into our computer system
• Verify insurance eligibility and communicate payment policies and billing/collection processes to patients
• Collect co-pays, co-insurance, deductibles, and past due balances, and maintain and balance the cash drawer
• Communicate with primary care providers and insurance carriers as needed
• Answer telephone calls, take messages, and return voicemails
• Perform other administrative tasks as assigned by the Office Manager or Practice Administrator
Requirements:
• High school diploma or equivalent
• Medical billing/medical receptionist experience preferred
• Basic computer skills and attention to detail
• Excellent customer service and phone etiquette skills
What We Offer:
• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
How to Apply:
Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].