Airport Operations Director

3 weeks ago


St Louis, Missouri, United States Hertz Full time

Overview

Hertz is seeking an experienced Airport Operations Manager to lead our airport operations team. This role will be responsible for directing the process and activities of frontline employees, ensuring maximum performance through superior operational leadership.

Key Responsibilities

  • Responsible for daily operations, fleet availability, and revenue generation for assigned function.
  • Leads and supports processes to meet and exceed customer expectations.
  • Resolves customer issues, ensuring a positive customer experience.
  • Drives sales process that leads to creation of dynamic, customer-focused zone commercial organization.
  • Champions productivity improvements via employee involvement and accountability.
  • Engages in effective communication plans focused on building employee engagement.
  • Conducts timely and constructive performance evaluations, as applicable.

Requirements

  • 1-3 Years prior experience in customer service or operations, according to specific job duties.
  • Experience in car rental, hospitality, or tourism a plus.
  • Results orientation, ability to direct and motivate teams, and work effectively with Senior leaders.

Educational Background

  • High School Diploma required, Bachelor's Degree preferred.

Estimated Salary

$50,000 - $65,000 per year, depending on location and experience.



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