Administrative Operations Manager

7 days ago


Wentzville, Missouri, United States The Glass Guru Full time

The Glass Guru is seeking an experienced Office Manager/Coordinator to oversee the day-to-day operations of our team. As a key member of our management team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the growth of our business.

Key Responsibilities:
  • Develop and implement efficient administrative procedures to streamline office operations
  • Manage inbound and outbound communication with customers, including phone calls, emails, and voicemails
  • Negotiate pricing with vendors to ensure competitive rates
  • Schedule estimate appointments and quotes for potential new clients
  • Assist Estimators with follow-up on pending estimates
  • Troubleshoot issues from the field, working with GMs, vendors, and technicians to find solutions
Requirements & Qualifications:
  • 1-2 years' residential glass experience preferred
  • High School Diploma or equivalent required
  • 2 or 4-year college degree preferred
  • All candidates must pass an initial background check and drug test
Preferred Skills:
  • Excellent verbal and written communication skills
  • Microsoft Office proficiency (Word, Excel)
  • Experience with QuickBooks Online and web-based software preferred

We offer a competitive salary range of $15.00 - $17.00 per hour, depending on experience. Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period. As an independent franchise location, all hiring decisions will be made by the management of The Glass Guru.



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