Route Service Specialist
3 weeks ago
About Us: Alsco Uniforms is a global leader in the uniform and linen rental industry, serving over 350,000 customers in 13 countries.
Job Summary: As a Route Relief Driver, you will meet customer needs through up-selling/cross-selling and provide superior customer service by proactively managing all route responsibilities.
Key Responsibilities:
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix
- Actively participate in promotions and contests, training and audits
- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service
- Ensure customer loyalty, retention and provide outstanding customer service
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy
- Handle and process customer payments
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts
Requirements:
- Have and maintain a valid driver's license, CDL when applicable, and be 21 years or older
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations
- Demonstrate excellent skills in customer service and route sales
- Excellent verbal and written communication skills in English
- Recognize colors, sizes and types of product and count, add and subtract accurately
Estimated Salary: $45,000 - $65,000 per year, depending on experience
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