Administrative Receptionist

**Job Summary**

We are seeking a highly organized and customer-focused Administrative Receptionist to join our team at SERVPRO of Broome County, Tompkins & Tioga Counties. As the first point of contact for our customers, you will be responsible for providing exceptional service and ensuring a smooth experience from initial inquiry to resolution.

The ideal candidate will have a high school diploma or equivalent and at least 2 years of experience in a customer-facing role. You should be proficient in local geography and have knowledge of relevant computer applications. We offer a competitive salary of $40,000 per year, with benefits including medical, vision, and dental insurance, paid vacation time, and paid sick leave.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries in a timely and professional manner
• Perform detailed data entry and maintain accurate records
• Assist with lead intake and dispatching to management teams as needed
• Collaborate with other departments to ensure seamless communication and customer satisfaction

Position Requirements:

· High school diploma/GED (preferred)

· At least 2 years of customer service and/or office-related experience

· Ability to multitask and remain detail-oriented

· Knowledge of local geographical area is preferred

· Must be knowledgeable in relevant computer applications