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Retail Cashier Associate

2 months ago

Tulsa, Oklahoma, United States Warehouse Market Full time

Cashier Overview

The role of a Cashier is to exceed customer expectations by creating a welcoming atmosphere, identifying customer needs, and providing effective solutions. The goal is to leave every customer with a positive impression that encourages loyalty and repeat business.

Key Responsibilities:

Transaction Processing: Efficiently handle transactions by giving full attention to customers, utilizing the register system in accordance with company protocols, and ensuring compliance with all relevant laws and regulations.

Bagging and Product Handling: Safely bag customer purchases, ensuring that items are organized correctly to maintain product integrity and safety.

Customer Assistance: Identify customer needs and offer appropriate services, including reminders about store offerings and events.

Issue Resolution: Utilize critical thinking to address customer inquiries and resolve issues in a structured manner.

Quality and Safety Focus: Uphold high standards of product quality and safety, adhering to all operational procedures.

Approach to Work:

Relationship Building: Foster positive relationships with customers and colleagues by demonstrating empathy and respect.

Dependability: Exhibit responsible behavior and thoroughness in work, consistently following company policies and maintaining a safe work environment.

Exceptional Customer Service: Understand the importance of delivering outstanding service and actively seek ways to enhance the customer experience.

Integrity and Professionalism: Maintain a strong ethical standard and accountability in all actions and decisions.

Motivation:

Customer-Centric Approach: Anticipate customer needs and strive to exceed their expectations through continuous improvement.

Team Collaboration: Promote teamwork and support colleagues, fostering a cooperative work environment.

Commitment to Company Values: Align daily activities with the mission of the organization, focusing on delivering value through quality service and products.

Position Requirements:

Must be at least sixteen (16) years of age. Previous experience in a retail or grocery environment is preferred but not mandatory. Flexibility to work various shifts, including evenings and weekends, is essential. Ability to follow instructions and handle physical tasks, including lifting and moving merchandise, is required.

Employment may be contingent upon successful completion of background checks and other evaluations.