Cleanliness and Guest Services Attendant
3 weeks ago
This is a key role in maintaining the cleanliness and order of our lobby and common guest areas. You will provide prompt and courteous service to our guests, ensuring they feel welcome and valued throughout their stay.
Responsibilities:- Maintain parking lot and public space cleanliness to create a positive first impression.
- Complete daily, weekly, and quarterly cleaning checklists to ensure our spaces meet high standards.
- Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames to maintain a clean and polished appearance.
- Vacuum and spot clean carpeting, upholstery, and drapery, removing gum from surfaces to prevent damage.
- Clean and shine glass and metal surfaces to maintain a sparkling appearance.
- Empty trash receptacles, polish, replace trash bags if used, and remove trash to the dumpster to keep our spaces odor-free.
- Clean offices as assigned to support our teams.
- Clean public restrooms and stock supplies to ensure our guests have everything they need.
- Clean public and service elevators (inside and out) to maintain a safe and pleasant experience.
- Perform opening and closing side work as instructed to complete restocking and cleaning duties.
- Maintain a clean and professional appearance with a cheerful and courteous demeanor at all times.
- Notify housekeeping leadership, maintenance department, or MOD of malfunctioning equipment, needed supplies, or damage to floor covering, upholstery.
- Attend all departmental meetings to enhance communication and gain knowledge of products, services, and facilities.
- Respond to customer inquiries and comments in person and on phone, providing timely and knowledgeable information to provide customer service.
No formal education required.
ExperienceNo experience required.
Knowledge/Skills- Ability to meet standard appearance requirements.
- Ability to meet cleaning standards.
- Basic understanding of cleaning methods, cleaning implements, and chemicals.
- Lifting cleaning supplies up to 30 pounds, pushing and pulling equipment up to 50 pounds, carrying supplies up to 30 pounds (all done frequently during shift).
- Bending to start machines and load chemicals (done frequently during shift).
- Must be able to be on feet and walk behind floor care equipment for full shift; continuous standing may be required.
- No driving required.
The estimated salary range for this position is $25,000-$35,000 per year.
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