Help Desk Support Specialist

2 weeks ago


La Grange, Georgia, United States Motion Recruitment Full time
{"title": "Help Desk Technician II", "description": "Job Summary

Join our team as a Help Desk Technician II and provide technical support to end-users for computer, application, system, device, access, and hardware issues. Responsibilities: * Provide phone, manufacturing floor, and remote support to end-users. * Identify, research, and resolve technical problems of moderate complexity. * Respond to telephone, email, and online requests for technical support. * Document, track, and monitor problems using applicable systems and tools. Qualifications: * Windows 7, 10, and 11 setup and support. * Office 365 support and administration. * Desktop and label printer support. * SMB network basic troubleshooting and support. * Desktop setup scripting. Benefits: * Medical insurance with four plans to choose from. * Dental, orthodontia, and vision benefits. * Voluntary life insurance, long-term, and short-term disability insurance. * 401(k) with pre and post-tax options. * Paid sick time leave. Motion Recruitment Partners is an equal opportunity employer, including disability/vets. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. "}



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