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Heavy Duty Truck Parts Sales Representative

2 months ago

Windsor, California, United States WhatJobs Full time
Job Description

Job Summary:

The Outside Parts Sales Person sells parts business through daily meetings and phone/email contacts with market place buyers. Serves as the parts sales consultant for existing and prospective customers, traveling as needed to provide on-site customer support to achieve assigned sales and profit objectives.

Key Responsibilities:

  • Assist customers in purchasing parts by explaining the value-added features, benefits, and warranty of merchandise.
  • Inform customers of companion part requirements, full product lines, and product offerings.
  • Provide quotes and produce orders and other information to customers via email, phone, and in person via utilization of dealer business system - KARMAK.
  • Process payments and obtain credit authorization as necessary.
  • Manage and maintain customer accounts as assigned by manager through daily use of CRM.
  • Solicit and prospect for new customers by means such as cold calling.
  • Process returns collected from customers while on assigned routes.
  • Stage and manage orders for customer delivery.
  • Locate parts for customers among inventory companywide.
  • Partner with warehouse employees to pull ticket orders for customers.
  • Utilize resources to determine the availability and lead times of parts.
  • Place orders for parts that are temporarily out of stock through a back-ordering system.
  • Build relationships with customers in order to better meet their needs.
  • Operate company vehicles safely, obey traffic laws, and follow established traffic and transportation procedures.

Requirements:

  • 3 years sales experience in automotive or heavy-duty truck environment is preferred.
  • Ability to work independently without direct on-site supervision.
  • Automotive or heavy-duty truck and tractor trailer aptitude along with multiple brand knowledge is preferred.
  • Strong organization, communication, and telephone skills.
  • Able to use technology - researching parts online, communicating via email, and conducting business system sales transactions.
  • Basic proficiency with Microsoft Excel, Word, Outlook, and the ability to daily utilize a CRM tool & Dealer Business System.

What We Offer:

  • Company vehicle, computer, and mobile phone are all included with this position.
  • Daily travel is required.