Groomer - Petsense

This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics and grooming styles and techniques.

• Deliver world-class customer satisfaction
• Answer phone and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
• Book appointments and greet pets as they come in
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing/grooming procedures as outlined
• Clean ears, clip nails, and perform other needed services
• Adhere to customer instruction of clipping pattern desired
• Clip dog's hair according to determined pattern, using electric clippers, combs, and shears
• Comb and shape dogs' coat
• Talk to live animal, or use other non-physical techniques to keep animal calm
• Complete and maintain customer and company forms
• Properly and completely fill out required grooming forms
• Observe all safety rules and procedures and adhere to safety standards
• Sweep, vacuum, clean, and sanitize cages, tubs, and other cleaning as needed to maintain standards
• Assist in store operations as needed

• Minimum of 1-year experience grooming/styling pets
• Must be comfortable working with dogs and cats
• Must provide own tools (clippers, blades, shears) or be willing to purchase required tools
• High school diploma or equivalent
• Successful completion of Paragon Level 1 & 2 training provided by Petsense
• Ability to read, write, and count accurately
• Ability to operate and use all grooming tools and equipment
• Ability to communicate effectively with customers
• Ability to display compassion with animals and treat them accordingly
• Ability to exhibit attention to detail
• Ability to read, write, and count to accurately complete all documentation
• Ability to lift and carry pets generally weighing 0-50 pounds
• Ability to work varied hours, days, nights, and weekends as business needs dictate
• Ability to stand and walk for long periods of time
• Ability to safely work around pets and pets' waste