Sales Associate
4 weeks ago
At Chico's FAS, we're seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.
Key Responsibilities:- Drive for Results: Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers; recommend merchandise selections or help locate or obtain merchandise based on customer needs and desires.
- Maintain knowledge of current sales and promotions; maintain pricing and visual standards.
- Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Participate in visual directives, including monthly store sets and zone maintenance.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns.
- Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for the reward program.
- Build and maintain a solid customer following through clienteling and wardrobing.
- Know current product fit and style assortment offerings in-store and online.
- Maintain consistent client communication through the utilization of customer books.
- Support replenishment activities that keep the store full and abundant.
- Assist with locate fulfillment.
- Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
- Assist with boutique cleanliness and organization.
- Promote an inclusive, collaborative approach to problem-solving.
- Seek personal developmental opportunities and readily solicit feedback.
Qualifications include a high school diploma or equivalent, retail or sales experience, and excellent communication and customer service skills. Ability to work a flexible schedule, including nights, weekends, and holidays, is required.
Chico's FAS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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