Front Desk Ambassador

3 weeks ago


Plattsburgh, New York, United States Americas Best Value Inn Full time
Job Description

Americas Best Value Inn in Plattsburgh, NY is seeking a highly motivated Front Desk Host to develop new business while delivering exceptional service to repeat group clientele. The ideal candidate will provide a warm and welcoming experience for guests, ensuring their stay is memorable and enjoyable.

About the Role

This position requires a flexible individual who can work varied schedules, including weekends and holidays, to accommodate event activity. As a key representative of our hotel, you will be expected to demonstrate excellent communication skills, both in person and over the phone, to ensure seamless guest interactions.

Responsibilities
  1. Demonstrate good computer skills to effectively manage reservations, processes payments, and handle cash transactions accurately.
  2. Provide outstanding customer service, consistently exceeding guest expectations and promoting a positive image of Americas Best Value Inn.
  3. Maintain a clean and organized workspace, adhering to health and safety standards at all times.
  4. Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • Flexible schedule, including weekends and holidays.
  • Prior hospitality or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods, lift up to 25 pounds, and move around the property as needed.
Estimated Salary

$25,000 - $30,000 per year, depending on experience.


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