IT Support Specialist
4 weeks ago
KPInterface, Inc. is seeking a skilled IT professional to join our team as a Junior Level IT Consultant. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients, ensuring their technology needs are met with expertise and efficiency.
Key Responsibilities:
- Provide Level 1 and Level 2 HelpDesk support to client end users, resolving technical issues in a timely and professional manner.
- Offer proactive services such as imaging computers, assisting with projects, application rollouts, and preventative maintenance to ensure optimal system performance.
Requirements:
- 1-3 years of experience in IT support services, networking services, and computer services.
- Strong problem-solving skills, with the ability to determine solutions for customers.
- Results-oriented and able to work independently and within a team environment.
- Excellent communication skills, a passion for technology, and the ability to thrive in a fast-paced, growth-oriented environment.
- Proficiency in using Microsoft Office Suite applications and support management software.
- Mid-level proficiency in desktop and end-user support and troubleshooting.
- Junior-level proficiency in networking and server technology.
- Valid driver's license and ownership or personal automobile.
About KPInterface, Inc.
We're more than just techs - we're people. Our focus is on providing exceptional service to our clients, and we're committed to excellence in everything we do. We work on a fixed fee basis, ensuring our clients' stability and success. We're an employee-centered, family-sensitive, and fun-loving team, dedicated to recruiting and retaining the best talent in the industry.
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