Family Service Counselor

4 weeks ago


Mount Pleasant, Tennessee, United States Park Lawn Memorial Group, LLC. Full time
Job Title: Family Service Counselor

We are seeking a skilled and compassionate Family Service Counselor to join our team at Park Lawn Memorial Group, LLC. As a Family Service Counselor, you will be responsible for establishing strong relationships with client families, ensuring their needs are met, and providing exceptional service.

Key Responsibilities:
  • Build and maintain relationships with client families, providing personalized service and support.
  • Conduct tours and guide families to cemetery lot locations, ensuring a smooth and respectful experience.
  • Develop and implement strategies to increase referrals and grow market share.
  • Ensure compliance with state and industry regulations, as well as company policies and procedures.
  • Provide exceptional customer service, responding to client needs and concerns in a timely and professional manner.
Requirements:
  • Four-year degree or equivalent combination of education and experience preferred.
  • Proven track record of success in outside sales production strongly preferred.
  • Valid state-issued driver's license in good standing and acceptable driving record.
  • Ability to read, write, and speak English fluently, with bilingual skills a plus.

Why Work for Park Lawn Memorial Group, LLC?

We offer a comprehensive benefits package, including financial assistance programs, robust health and welfare plans, and a rich 401(k) and Roth retirement plan. Our team is dedicated to providing exceptional service and support to our clients and their families.



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