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Parking Attendant

2 months ago


San Jose, California, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management company with a strong commitment to customer satisfaction and community involvement.

Culture

We have a unique culture that is built on a shared vision, style, and values. Our company values are the foundation of our business and are reflected in the way we treat our customers, clients, and team members.

About the Position

We are seeking a highly motivated and customer-focused Parking Attendant to join our team. As a Parking Attendant, you will be responsible for ensuring the smooth operation of our parking lot, providing excellent customer service, and maintaining a safe and secure environment for our customers.

Key Responsibilities
  • Accountability
    • Keep accurate records of daily activities and any issues encountered.
    • Monitor the parking facility to ensure the safety and security of customers and their vehicles.
    • Ensure that all vehicles are parked in an orderly and safe manner.
    • Perform routine vehicle car counts and report any issues.
    • Assist with traffic control during peak hours.
    • Monitor and enforce parking regulations and policies.
  • Communication
    • Greet guests warmly and professionally, establishing a positive first impression.
    • Provide clear directions and information on parking rates and payment options.
    • Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
  • Family
    • Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
  • Exceptional Service
    • Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
    • Keep parking lots and surrounding areas clean and free of debris, including trash cans.
    • Offer exceptional service by going the extra mile to assist customers with their needs.
    • Offer assistance with parking and directions as needed.
  • Profitability
    • Maximize profitability by providing exceptional customer service.
    • Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
    • Report any equipment malfunctions or maintenance needs for timely repairs.
About You

We are looking for a highly motivated and customer-focused individual who is passionate about logistics and people. The ideal candidate will have:

  • A high school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • The ability to work in various weather conditions.
What We Can Offer You

We offer a competitive hourly rate of $23.00 to $24.50, as well as a range of benefits, including medical, dental, and vision insurance, flexible spending accounts, 401k, and paid time off.