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Team Supervisor

2 months ago

Greenwood Village, Colorado, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a critical role in the success of our store by leading and developing our team members.

Key Responsibilities:

  • Leadership and Development: Train and coach employees to ensure they have the skills and knowledge needed to provide exceptional customer service and achieve sales goals.
  • Operational Excellence: Delegate tasks to team members, provide follow-up, and hold them accountable for their performance.
  • Customer Service: Ensure that team members provide fast and friendly service to customers, meeting or exceeding their expectations.
  • Staffing and Scheduling: Staff and schedule team members appropriately to control labor costs and ensure adequate coverage during peak periods.
  • Cash Handling and Inventory: Ensure that team members handle cash and inventory accurately and efficiently.
  • Store Appearance: Maintain a clean and organized store appearance, including the display cases and equipment.

Requirements:

  • Previous experience as an Assistant Manager or in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.