Customer Experience Representative
3 days ago
**Key Responsibilities:**
- Greet clients and assist them with our wellness services
- Use consultative sales tactics to identify client needs and match those needs to our services
- Serve as an expert on our products and services
- Conduct tours and sell service packages and memberships
- Help clients over the phone, return voicemails, and facilitate booking, scheduling, rescheduling, and cancellation processes
- Onboard new clients by completing medical waivers and creating profiles in our point-of-sale system
- Educate clients on our services, including medical benefits, precautions, and at-home care
- Perform opening and closing procedures
- Maintain a safe, clean, and secure environment for all guests and employees
About Restore Hyper WellnessWe are the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make hyper wellness widely accessible, affordable, and fun. We are committed to helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.
**What We Offer:**
- A competitive hourly salary: $18-$22 per hour
- Full benefits for full-time employees
- Free and discounted wellness treatments
- Casual dress code
- Fun, wellness-focused work environment
Qualifications
- At least one year of sales experience in a retail environment
- Strong communication and collaboration skills
- Possession of a passion for health and wellness
- Comfortable working weekends
- Will to use consultative selling as part of the role
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