Server Infrastructure Specialist

6 days ago

Orlando, Florida, United States Orlando Health Full time

Job Overview

The Server Infrastructure Specialist at Orlando Health is a key member of the IT team responsible for maintaining the Information Technology (IT) Data Center Infrastructure within all Orlando Health facilities.

This role performs a variety of tasks including monitoring, backup remediation, maintenance, troubleshooting, upgrades, and protection of the organization's server infrastructure.

Main Responsibilities

  • Configures, maintains, patches, troubleshoots, and repairs servers as necessary to ensure data accessibility, functionality, and resiliency.
  • Supports systems, servers, and their related databases and applications on day-to-day issues, as well as performs upgrades and scheduled maintenance.
  • writes and maintains technical documentation including standards, configurations, and procedures.
  • Works closely with all IT teams as needed to coordinate effective problem resolution and service restoration.
  • Consistently responds to monitoring alerts and takes appropriate action.
  • Works with vendors to efficiently resolve incidents and sees the case end-to-end.
  • Maintains Service Desk tickets updated to align with IT goals.
  • Provides complex analysis and evaluation of systems, processes, and workflows to ensure corporate system needs are met in a cost-effective and timely manner.
  • Inventories and corrects records of all Data Center assets in (Cherwell, CMDB, DCtrack, etc).
  • Shift varies to support the needs of the business to have an operational 24x7x365 data center.
  • Efficient in providing Data Center support, client-server hardware support, printing services, Windows desktop and Server Administration, virtualization administration, and basic Voice and Networking.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Qualifications and Requirements

To be successful in this role, you will need:

  • Bachelor's degree required; Associate's degree and two years of directly related work experience may substitute for the Bachelor's degree.
  • Three years of hands-on experience with Microsoft server technologies or desktop in a domain environment.
  • Broad experience and understanding of networking services, enterprise backup technology, server virtualization, and malicious protection software.

Salary

The estimated salary for this position is $85,000 - $110,000 per year, depending on qualifications and experience.

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