Trainer and Coach

3 days ago


Raleigh, North Carolina, United States European Wax Center Full time
European Wax Center Job Description

As a Regional Wax Trainer, you will play a key role in impacting the brand's overall guest experience and sales through targeted and comprehensive training and in-center coaching. You will be responsible for delivering training and learning resources that drive the EWC guest experience and educate associates on how it impacts the key drivers of the business.

Duties and Responsibilities:
* Develop and implement training programs to educate associates on new products and services
* Conduct regular training sessions to ensure associates have the skills and knowledge needed to provide exceptional guest experiences
* Evaluate associate performance and provide feedback to improve their skills and knowledge
* Collaborate with center managers and franchisees to support in-center or virtual trainings, quality control and continued education for their teams

Requirements:
* Esthetician license required
* Prior work experience at European Wax Center highly preferred
* Bachelor's degree preferred but not required
* 3-5 years customer service training experience
* 3-5 years retail training experience, beauty industry preferred

Benefits:
* Competitive salary range $45,000 - $65,000 per year depending on location and experience
* Bonus pay
* Paid time off
* Health insurance
* Dental insurance
* Vision insurance
* 401(k)
* Employee discount
* Paid training
* Mileage reimbursement


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